> For the complete documentation index, see [llms.txt](https://docs.docontrol.io/docontrol-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.docontrol.io/docontrol-user-guide/help/troubleshooting/integration-issues/slack-integration-errors.md).

# Slack integration errors

Troubleshooting errors for Slack integration include the following:

## DoControl can't be installed

The Slack App Directory includes a setting that allows installation of apps. If the setting is disabled, DoControl cannot be integrated with Slack.

<div align="left"><figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FBUMaHthZ9TE6pcqeQtoN%2FSlack%20int%20error.png?alt=media&amp;token=4d96c3ef-9092-42c9-a332-409566583592" alt="" width="555"><figcaption></figcaption></figure></div>

#### **How to solve this issue**

1. In the Slack App Directory, login to <https://.slack.com/apps/manage/settings>
2. Enable **Only allow apps from the Slack App Directory**. <br>

   <figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FcBNhd9DfiItaCNO40N4i%2Fonly%20Slack%20apps.png?alt=media&amp;token=062f2407-4678-43b6-909d-49b312bb31a7" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
For more information, see Slack Workspace administration [online help](https://slack.com/help/articles/222386767-Manage-app-approval-for-your-workspace#h_01F29Z6B2ZN8PEXHG9N1GYDV6N).
{% endhint %}

## Slack re-integration permission error

After Slack was integrated with DoControl, the integration was removed. When the admin tries to reintegrate Slack, there's a permission error.

#### **How to solve this issue**

Most likely, the DoControl app is still active on the Slack workspace and must be removed before re-integrating.&#x20;

1. In Slack, go to **Workspace** settings.
2. Select the **Apps** tab and search for the DoControl app.
3. Click the DoControl app. At the bottom of the page, click **Remove app**.
4. Re-integrate DoControl again.


---

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