> For the complete documentation index, see [llms.txt](https://docs.docontrol.io/docontrol-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.docontrol.io/docontrol-user-guide/help/troubleshooting/remediation-issues.md).

# Remediation issues

DoControl displays the progress of workflows over the last 7 days, and indicates the number of executions with their status. By [monitoring](/docontrol-user-guide/workflows/activity-dashboard.md) workflow executions, you can easily gauge the status of any active workflow, and further analyze its input and output.

You can troubleshoot the warning errors displayed when trying to remediate permissions or files in each of these SaaS apps:

* [Box](/docontrol-user-guide/help/troubleshooting/remediation-issues/box-remediation-issues.md)
* [Google Drive](/docontrol-user-guide/help/troubleshooting/remediation-issues/google-drive-remediation-issues.md)
* [Jira](/docontrol-user-guide/help/troubleshooting/remediation-issues/jira-remediation-issues.md) 
* [Slack](/docontrol-user-guide/help/troubleshooting/remediation-issues/slack-remediation-issues.md)
* [Zoom](/docontrol-user-guide/help/troubleshooting/remediation-issues/zoom-remediation-issues.md)

## PII scans fail due to file type

If the PII file scan fails, it could be because the file type being scanned is not supported. When creating PII workflows, you need to make sure that only supported file types (text MIME) are scanned for PII.

#### **How to solve this issue**

1. In DoControl, go to **Settings > Lists > Create new list.**<br>

   <figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FXZXW1laMR8m2d09bsjhK%2Fcreate%20lexical%20list.png?alt=media&amp;token=007dca0a-c291-4459-ba69-7a58d17c1e73" alt=""><figcaption></figcaption></figure>
2. Add a list of the supported MIME types (families of file extensions):\
   `'text/csv',`

   `'text/tab-separated-values',`

   `'application/pdf',`

   `'application/vnd.ms-excel',`

   `'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet',`

   `'application/vnd.openxmlformats-officedocument.wordprocessingml.document',`

   `'application/vnd.openxmlformats-officedocument.presentationml.presentation',`

   `'application/vnd.google-apps.document',`

   `'application/vnd.google-apps.presentation',`

   `'application/vnd.google-apps.spreadsheet',`
3. Use the list as a condition validation for the trigger:\
   `$distinct($append([],event.enriched.eventContext.mimeType))`
4. The MIME type set is now a keyword list. When you create the workflow condition, select **in keyword list contains > MIME list** you just created.<br>

   <div align="left"><figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FGjAzzGUmOcjG57VFOAxp%2FMIME%20types.png?alt=media&amp;token=103b40b8-d1ce-41cd-818a-d1058fb78db0" alt=""><figcaption></figcaption></figure></div>


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