> For the complete documentation index, see [llms.txt](https://docs.docontrol.io/docontrol-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.docontrol.io/docontrol-user-guide/integrations/offboarding.md).

# Offboarding

To perform the offboarding process:

* [Disconnect](#disconnect-from-docontrol) your specific apps from DoControl.&#x20;
* In some apps, actions performed during the integration now need to be undone. When disconnecting from DoControl, users will get an email outlining the required steps to take.

If you need to offfboard a specific app from DoControl, the following table describes per app what you need to do:

<table><thead><tr><th width="150">App</th><th>Offboarding instructions</th></tr></thead><tbody><tr><td>BambooHR</td><td><ol><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li><li>If a dedicated user was created for the integration, delete this user.</li></ol></td></tr><tr><td>Box</td><td><ul><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li></ul></td></tr><tr><td>CrowdStrike Falcon</td><td><ol><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li><li><a href="#disconnect-from-crowdstrike-falcon">Delete</a> the API keys that were created in CrowdStrike.</li></ol></td></tr><tr><td>Dropbox</td><td><ol><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li><li>The Team admin should <a href="#disconnect-from-dropbox">delete</a> the DoControl app in Dropbox.</li></ol></td></tr><tr><td>GitHub</td><td><ul><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li></ul></td></tr><tr><td>Google Drive</td><td><ol><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl, OR Disconnect and delete all data (optional).</li><li><a href="#disconnect-from-google-drive">Delete</a> the service account, project and role from Google Drive.</li></ol></td></tr><tr><td>HRIS: <br>Deel, HiBob, SAP SuccessFactors, Workday</td><td><ol><li><a href="#disconnect-from-docontrol">Disable</a> the app</li><li>Delete all data (optional)</li></ol></td></tr><tr><td>Jira</td><td><ul><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl, OR</li><li>Disconnect and delete all data (optional)</li></ul></td></tr><tr><td>Okta</td><td><ul><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li><li>In Okta, <a href="#disconnect-from-okta">revoke</a> the DoControl token and event hook.</li></ul></td></tr><tr><td>OneDrive</td><td><ul><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li></ul></td></tr><tr><td>Salesforce</td><td><ul><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li></ul></td></tr><tr><td>SharePoint</td><td><ul><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li></ul></td></tr><tr><td>Slack</td><td><ul><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl, OR</li><li>Disconnect and delete all data (optional)</li></ul></td></tr><tr><td>Teams</td><td><ul><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl.</li></ul></td></tr><tr><td>Zoom</td><td><ol><li><a href="#disconnect-from-docontrol">Disconnect</a> the app from DoControl, OR Disconnect and delete all data (optional).</li><li>In Zoom, <a href="#disconnect-from-zoom">revoke</a> the DoControl event hook.</li></ol></td></tr></tbody></table>

## Disconnect from DoControl

When disconnecting from DoControl, you have the option to **delete all app data** automatically from these apps:

* Slack
* Google
* Jira
* Zoom

{% hint style="info" %}
If you need to delete app data from other apps, please contact DoControl support at <support@docontrol.io>
{% endhint %}

{% hint style="warning" %}
**For organizations migrating from Slack to Slack Enterprise**:&#x20;

* You need to disconnect from Slack before integrating with Slack Enterprise.
* Assets and users are not displayed in Slack Enterprise.&#x20;
  {% endhint %}

#### To disconnect any app from DoControl:

1. From the DoControl side menu, click **Integrations**.
2. Click the **Integration settings** button![](https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FyBxp7Y7Vu0MgfNpCJ2af%2Fimage.png?alt=media\&token=45e95ec1-3c61-49e8-9381-34f26624f834).
3. Select how to disconnect:
   * **Disconnect**: Disconnects the app. You will be able to reconnect in the future. Snapshot data will remain available. After confirming, the app is disconnected.\
     For HRIS, select the **Disable** option.
   * **Disconnect and delete** (available for Slack, Google, Jira, and Zoom): This will disconnect the app and delete all related data. Deleted data cannot be retrieved. After confirming, the app is disconnected and data is deleted. \
     For HRIS, select the **Delete** option.

{% hint style="info" %}
It might take several minutes to delete data.
{% endhint %}

## Disconnect from CrowdStrike Falcon

To disconnect DoControl from CrowdStrike Falcon, you need to delete the API keys that were created when you integrated:

1. Open the CrowdStrike Falcon console.
2. From the [API Clients and Keys](https://falcon.us-2.crowdstrike.com/support/api-clients-and-keys) window, select **Client name.**
3. From the client details pane on the right, click **Delete.**

## Disconnect from Dropbox

To disconnect DoControl from Dropbox, you need to delete the DoControl app from Dropbox.

1. Navigate to the [Dropbox Team apps](https://www.dropbox.com/team/admin/settings/team_apps) page.
2. Select **Settings > Connected by admins**, and click **X** to delete.

## Disconnect from Google Drive

To disconnect DoControl from Google Drive, you need to delete the service account, project and role from Google Drive.

#### To delete the service account on Google Cloud Platform (GCP):

1. From the [GCP](https://console.cloud.google.com/projectselector2/iam-admin/serviceaccounts?supportedpurview=project\&authuser=2) service account: Select the project > select the service account.
2. Click **DELETE**.

#### To delete the project, if created:

1. From the [GCP](https://console.cloud.google.com/cloud-resource-manager?authuser=2) project, select the project.
2. Click **DELETE**.

#### To delete the role:

1. From the [Google Admin Console](https://admin.google.com/u/2/ac/users?hl=en-GB): Select the integrating admin user.
2. Under **Admin roles**, click the role name.
3. Click **DELETE THE ROLE**.

## Disconnect from Okta

To disconnect DoControl from Okta, you need to revoke the DoControl token and event hook in Okta.

1. Login to [Okta](https://www.okta.com/login/).
2. From **Security** > **API**, select the DoControl token name, then click the **Bin** icon![](https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2F4jfpNJ28LK6NS7aSRjKU%2Fimage.png?alt=media\&token=65102d73-7e58-4e83-8608-b5b02c44608c) (revoke token).
3. From **Workflow** > **Event Hooks**, click the **Actions** button of the DoControl event hook, and then click **Deactivate**.

## Disconnect from Zoom

To disconnect DoControl from Zoom, you need to revoke the event hook in Zoom.

1. Go to [Zoom Marketplace](https://marketplace.zoom.us/).
2. Select **Manage > Added apps**.
3. In the DoControl app row, click **Remove**.


---

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