> For the complete documentation index, see [llms.txt](https://docs.docontrol.io/docontrol-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.docontrol.io/docontrol-user-guide/saas-data-monitoring/inventory/inventory-users/zoom-users.md).

# Zoom users

Internal users belong to your organization's Zoom platform and operate within the organization domains or subdomains. 

After you filter a specific user's assets, you can [generate a CSV report](#generate-csv-report) for specific recordings or events. The internal users page displays the following data:

* [Internal user list](#internal-user-list)
* [Internal user details](#internal-user-details)
* [Recordings](#recording)
* [Events](#events)

{% hint style="info" %}
Data is displayed only for internal users in Zoom, not external users.
{% endhint %}

## Locate an internal user

To view personal details, asset and event data for a specific internal user in Zoom:

1. From the DoControl side menu, click **Inventory** > **Users**.
2. Select **Zoom**.<br>

   <div align="left"><figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2F3S9tYCQVQKtwiCkAN300%2Fselect%20user%20app.png?alt=media&amp;token=f22a5f98-aa47-45aa-968b-86b8da1fbf1f" alt="" width="221"><figcaption></figcaption></figure></div>
3. Filter for a specific user.
4. Click the user's **email address** to open the internal user details.
5. Click any **app** icon to display user details, assets and events for that SaaS app.

## Internal user list

All internal users in your Zoom platform are displayed with these parameters:

<figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FZt3uVheALNrXjAmtV7sV%2FZoom%20users.png?alt=media&amp;token=6be6f79d-c157-47af-8b51-6256e3c65cf2" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="223.87890625">Internal user parameter</th><th>Description</th></tr></thead><tbody><tr><td>Email</td><td>Internal user's email address. Click the email to open the internal user details with recording and event data. </td></tr><tr><td>First name</td><td>Internal user's given name</td></tr><tr><td>Last name</td><td>Internal user's surname</td></tr><tr><td>Status</td><td>Zoom status of the user: Active, Inactive</td></tr><tr><td>Role</td><td>Zoom role of user: Member, Admin, Owner</td></tr><tr><td>Type</td><td>Zoom business plan: Basic or Licensed</td></tr><tr><td>Department</td><td>Organizational department which the user belongs to</td></tr><tr><td>Created on</td><td>Date when the user was created in Zoom</td></tr></tbody></table>

{% hint style="success" %}
Click **Export to CSV** <img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FPWdaV30qx1aefHNdGX9C%2Fdownload%20icon.png?alt=media&amp;token=16257bf4-2b68-4417-91e6-78c5db741fdc" alt="" data-size="line"> to download a consolidated report of internal Zoom users in CSV format.
{% endhint %}

## Internal user details

Metadata for a specific internal user in Zoom is displayed as follows:

<figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FiePwFPwczus2R860CXeq%2FZoom%20user%20details.png?alt=media&amp;token=8ec08ec5-ff4f-4a4a-907e-2058c2fc7959" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="271">Internal user detail</th><th>Description</th></tr></thead><tbody><tr><td>Name</td><td>Internal user name</td></tr><tr><td>Email </td><td>Email of internal user</td></tr><tr><td>Job title</td><td>Company role of the user</td></tr><tr><td>Department</td><td>Organizational department the user belongs to</td></tr><tr><td>Manager</td><td>Direct manager of the user</td></tr><tr><td>Related active alerts</td><td>Number of active alerts where this user is the actor. Click <strong>View</strong> to open the Alerts page filtered for this user's alerts.</td></tr></tbody></table>

## Recordings

View and filter metadata for an internal user's Zoom recordings.

1. From the DoControl side menu, click **Inventory** > **Users**.
2. Select **Zoom**.
3. Filter for a specific user.
4. Click the user's **email address** to open the internal user details.
5. Scroll down to view metadata for the user's Zoom recordings.

<figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FlVkaUy5xvDxsF2ffyxj0%2FZoom%20recordings.png?alt=media&amp;token=6ddf536a-4aa6-497b-af1b-1adcd6b6b0bf" alt=""><figcaption><p>Recording inventory for a specific internal user in Zoom</p></figcaption></figure>

The metadata displayed for an internal user's Zoom recordings includes these parameters:

<table><thead><tr><th width="196.35546875">Recording parameter</th><th>Description</th></tr></thead><tbody><tr><td>Topic</td><td>Name of Zoom recording. Click the link to open the individual recording page.</td></tr><tr><td>Sharing status</td><td>Indicates if the recording is publicly shared</td></tr><tr><td>Passcode protection</td><td>Indicates if the recording is restricted with a passcode</td></tr><tr><td>Start time</td><td>Date and time when recording started</td></tr><tr><td>Total views</td><td>Number of times the recording was accessed and watched</td></tr><tr><td>Total downloads</td><td>Number of times the recording was downloaded</td></tr></tbody></table>

### Generate CSV report

You can generate a report for selected asset metadata in CSV format.

1. Select the relevant assets.
2. Click the **Export to CSV** <img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FPWdaV30qx1aefHNdGX9C%2Fdownload%20icon.png?alt=media&amp;token=16257bf4-2b68-4417-91e6-78c5db741fdc" alt="" data-size="line"> icon.\
   A consolidated report of asset metadata is downloaded in CSV format.

## Events

DoControl monitors real-time events of user activities in Zoom. If no date range is selected, events are displayed from the last 30 days.

#### To view events for a specific internal user:

1. From the DoControl side menu, click **Inventory** > **Users**.
2. Select **Zoom**.
3. Filter for a specific user.
4. Click the user's **email address** to open the internal user details.
5. Scroll down to view metadata for the user's events in Zoom.

<figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FS3GQn7vk0MkAPsNq8ncb%2FZoom%20events.png?alt=media&amp;token=6ec04c06-95c6-4274-833a-ebc0bb76f589" alt=""><figcaption></figcaption></figure>

The metadata displayed for a user's events in Zoom includes these parameters:

<table><thead><tr><th width="271">Event parameter</th><th>Description</th></tr></thead><tbody><tr><td>Date and time</td><td>When the event occurred</td></tr><tr><td>Actor </td><td>The user who triggered the event</td></tr><tr><td>Target</td><td>The user whom the actor shared data with</td></tr><tr><td>App</td><td>App involved in the event: Zoom</td></tr><tr><td>Asset</td><td>Name of the recording involved</td></tr><tr><td>Event type</td><td>Type of event as defined in Zoom (User signed in, Meeting participant joined, etc)</td></tr><tr><td>Triggered</td><td>Number of workflows or alerts that were triggered by this event</td></tr><tr><td>Event ID</td><td>Unique identifier for the event</td></tr><tr><td>Event JSON</td><td>Click to open the JSON file with raw details about the event</td></tr></tbody></table>

{% hint style="success" %}
Click **Export to CSV** <img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FPWdaV30qx1aefHNdGX9C%2Fdownload%20icon.png?alt=media&amp;token=16257bf4-2b68-4417-91e6-78c5db741fdc" alt="" data-size="line"> to download a consolidated report of event metadata for a specific Zoom user.
{% endhint %}


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