> For the complete documentation index, see [llms.txt](https://docs.docontrol.io/docontrol-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.docontrol.io/docontrol-user-guide/workflows/define-workflow-settings/action-settings/remediate/zoom-remediation.md).

# Zoom remediation

DoControl provides your organization with a full inventory of Zoom users and assets, including every individual user and cloud-based recording. In addition, defining automated workflows can help your organization detect and prevent unnecessary exposure or exfiltration on Zoom.

Using the following remediation actions inside workflows, you can implement security governance policies across Zoom recordings and text-based files:

* Mitigate the risk of sensitive Zoom files (video, audio, and text-based) being over-exposed by [changing their public sharing status](#change-recording-visibility) to internal or non-shareable.
* Remediate the risk of sensitive Zoom files (video, audio, and text-based) being exfiltrated by [deleting recordings](#delete-zoom-recording) or their associated text files from the cloud.

## Change recording visibility

To reduce the risk of overexposed Zoom recordings, you can change the sharing status of a Zoom recording from public to internal or non-shareable. 

Zoom recordings that are uploaded to the cloud have one of these visibility settings that define who can view the recording:

<table><thead><tr><th width="261">Zoom sharing status</th><th>Description</th></tr></thead><tbody><tr><td>Public</td><td>Everyone with the recording link</td></tr><tr><td>Internal</td><td>Signed-in users in my account </td></tr><tr><td>Non-shareable</td><td>Nobody else can view</td></tr></tbody></table>

{% hint style="warning" %}
DoControl changes the sharing status of Zoom recordings in near-real time.
{% endhint %}

#### To change the sharing status of a Zoom recording:

1. In your workflow, define a trigger related to Zoom.
2. Add any relevant actions, for example, a conditional action to verify if the Zoom recording contains PII, or if the recording is not passcode-protected.
3. Add any relevant **Notify** action to send a message to the relevant team.
4. From the Actions pane, select **Remediate > Zoom > Change recording visibility**.
5. For the meeting UUID, enter the macro for `Get meeting UUID` or type your own query.
6. Specify which recording sharing status to change to: Internal or Non-shareable.

<figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FEvWCDvIvu0G8gYGpAnwD%2FZoom%20remediation%20internal.png?alt=media&amp;token=ffc02593-4369-4898-82dc-3e38eca15735" alt=""><figcaption><p>Defining a workflow with a remediation action to automatically change the sharing status of a Zoom recording</p></figcaption></figure>

## Delete Zoom recording

DoControl collects data about Zoom recordings, such as chats, closed captions, and audio transcripts, that are all saved to the Zoom cloud.

To prevent exfiltration of sensitive information, such as a text or audio file containing personally identifiable information (PII), you can define automated workflows with a remediation action to delete the entire recording file or selected Zoom files: chat, closed captions, or audio transcripts.&#x20;

{% hint style="warning" %}
DoControl deletes Zoom recordings and files in near-real time.
{% endhint %}

#### To delete an entire Zoom recording or selected assets:

1. In your workflow, define a trigger related to Zoom.
2. Add any relevant actions, for example, a conditional action to verify if the Zoom recording contains PII, or if the recording is not passcode-protected.
3. Add any relevant **Notify** action to send a message to the relevant team.
4. From the Actions pane, select **Remediate > Zoom > Delete recording**.
5. For the meeting UUID, enter the macro for `Get meeting UUID` or type your own query.
6. Select what you want to delete:
   * Entire Zoom recording (including chat, closed captions and audio transcript)
   * Selected entities (chat, closed captions or audio transcript)
7. If you choose selected entities, enter the relevant **file ID** for each entity (chat, closed captions, and audio transcripts).&#x20;

<figure><img src="https://3236294211-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MesrnyDMZGYg1V-tOBo%2Fuploads%2FBcdmbSl3kwbJ3oRyIuqw%2FZoom%20remediation%20delete.png?alt=media&amp;token=f035ba44-4bfb-4b89-9944-22f09e7ad94b" alt=""><figcaption><p>Defining a workflow with a remediation action to automatically delete a Zoom recording or selected Zoom files</p></figcaption></figure>

{% hint style="warning" %}
After you delete a Zoom recording or associated text or audio files, they are permanently deleted and cannot be recovered.
{% endhint %}


---

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